Customer Centre

Welcome to our resource centre, where you’ll find lots of useful information and handy guides to managing card payments in your business.

You can call us 24/7, 365 days a year. Elavon has international operators located across the world – including the Nordic countries. We’re happy to help and are here for you when you require assistance.

Setting Up Your Elavon Account

Setting up your account is easy. Once you've registered, you can access information about your account and your transactions online.

Elavon Connect Portal

Access useful information to empower you to make better and more informed decisions and confidently plan for your business' future. Get quick and easy online access to statements, reports, account management tools, product alerts and more.

Manage Your Account

If you need to make changes to your account, such as change of bank details or registered address, all you need to do is complete the relevant forms provided.

Customer News

Stay up to date with industry news, developments in payments and changes in regulation.

Documents

Here you will find a selection of our helpful user guides and terms of service. 

Let's talk - we're here to help

Customer Services 

38 48 74 88 / kundeservice.dk@elavon.com

Monday - Friday till 16:00

Please have your Merchant ID (MID) number ready whenever you call us.

Get in touch